About UniFida’s partnership with Alterian   

UniFida is the customer data platform for insight-driven marketers.  It connects all your customer data from online/offline and unifies this into a single customer view to enable cross-channel activation and personalisation. We provide one platform for a single customer view, analysis & reporting, marketing attribution and GDPR management.

Increasingly, businesses are recognizing how critical it is to understand and leverage customer data and customer journeys. UniFida has partnered with Alterian to help businesses enhance customer experience by combining the power of our Customer Data Platform with Alterian’s leading Journey Orchestration Platform.

Read the Forrester Wave Journey Orchestration Platforms 2022 and find out why we are proud to partner with Alterian’s Leading Real-Time CX Platform.

Key benefits of Alterian’s leading Real-Time Customer Experience Platform:

• Journey analytics and AI analyzes customer interactions to discover friction points and key insights
• Identify customer journeys across channels with easy-to-use visualization dashboards
• Journey orchestration powered by AI delivers individualized end-to end customer experiences to any channel
• Easily integrate and turbo-charge your existing channels and systems
• A simple scalable model customized to your business needs