Critical CX: Increase Subscriber Retention Find out how a major streaming subscription business utilized real-time CX technology to solve a significant subscriber retention challenge. As market competition increased and their subscribers grew more interested in lower monthly bills, they managed to increase retained revenue using key in-the-moment interactions with their customers. Download this case study today to discover: Spot attrition in the moment Drive real-time next best actions that improve personalized customer experience Positively impact customer satisfaction and retention If you would like to speak to one of our team please contact us to learn more about Alterian’s Real-Time Customer Experience Platform.