Cookie Policy

1. Introduction

Alterian Software Holdings LLC together with its affiliates and subsidiaries (“Alterian”, “we”, “our”)  uses cookies on its website. This Cookies Notice explains more about cookies and why we use them. It also explains how you can control and opt out of receiving them.

This policy should be read together with our Privacy Notice which sets out how and why we collect, store, use and share personal information generally, as well as your rights in relation to your personal information and details of how to contact us and supervisory authorities if you have a complaint.

We update this Cookies Notice from time to time in response to changes in applicable laws and regulations, changes to our processing practices and to products and services we offer. When changes are made, we will update the last updated date of this notice. Please review this Cookies Notice periodically to check for updates.

2. About Cookies

A cookie is a small text file which may be downloaded to your device when you visit our website. We use cookies to allow our website to function correctly, remember your preferences and to track visitors to our website.

We use cookies on our website to remember your preferences, to provide social media sharing options (e.g. Facebook and X sharing buttons) and to track visitors to our website (i.e. using Google Analytics).

The cookies we use on our website fall into the following categories:

Statistics or Analytics Cookies

We use cookies to collect information about the use of our website by visitors such as the pages they visit most often, how they arrived at our website and associated information. These do not collect any directly identifiable personal information about visitors.  We use these cookies to learn more about how our website is used to identify problems and areas for improvement.

Functionality Cookies

Functionality cookies remember the choices you make when you visit our website. This includes, for example, your consent to the use of cookies on our website.

Marketing or Targeting Cookies

These are cookies placed by third parties on our website which record your visit to our website, the pages you have visited and the links you have followed. They use this information for advertising purposes.

We use ShareThis sharing buttons on our website to facilitates the sharing of pages / links from our website to various social networking sites such as Facebook and Twitter. ShareThis adds the cookies listed in the table below to our website. These include tracking cookies which are used for third party advertising purposes. You can opt out of data collection and sharing by ShareThis at this link.

Because we use Google services on our website, they have placed their DoubleClick cookie on the site. DoubleClick is Google’s tracking cookie which is used for targeted advertising purposes. You can opt out of Google’s targeted advertising at this link.

Learn More About Cookies

For further information on our use of cookies, including a detailed list of your information which we and others may collect through cookies, please see details in the table below.

For further information on cookies generally, including how to control and manage them, please visit www.aboutcookies.org or www.allaboutcookies.org.

3. Cookies Used by Alterian

The cookies we use on our website and their purposes are as set out in the following table:

Cookie Category  By Cookie Name Domain Duration  Description
Functional Alterian user-acceptance .alterian.com Alterian’s Cookie policy notification / acceptance message displayed when visitors first visit our website.
Analytics ln_or .alterian.com LinkedIn Insight cookie is a java script code allowing Alterian to measure and view aggregated information on webpage visits from LinkedIn members.
Analytics ddevisitorid .alterian.com Alterian cookie allow us to report how people reached the website and which pages were visited.
Analytics Google _ga .alterian.com Google cookies allow us to report how people reached the website and used it, including search terms that were used.
_gcl_au
_gid
IDE .doubleclick.net DoubleClick (now known as Google Marketing Platform) is a tool used by advertisers to run display, paid search and other media in order to drive consumer engagement and action.

More info about these cookies here:
https://policies.google.com/technologies/types?hl=en

Functional ShareThis __cfduid .adsymptotic.com ShareThis facilitates the sharing of pages / links from our website to various social networking sites such as Facebook and Twitter.

More info:
https://sharethis.com/privacy/

__stid .sharethis.com
__stidv .sharethis.com
_cc_aud .crwdcntrl.net
_cc_cc .crwdcntrl.net
_cc_dc .crwdcntrl.net
_cc_domain .crwdcntrl.net
_cc_id .crwdcntrl.net
abid .entitytag.co.uk
anj .adnxs.com
bkdc .bluekai.com
bku .bluekai.com
cookie .onaudience.com
did .pippio.com
didts .pippio.com
done_redirects105 .onaudience.com
done_redirects161 .onaudience.com
EE .exelator.com
icu .adnxs.com
mako_uid .eyeota.net
pxcelBcnLcy .t.sharethis.com
pxcelPage_c010_B .t.sharethis.com
pxrc .pippio.com
pxrc .rlcdn.com
rlas3 .rlcdn.com
TapAd_3WAY_SYNCS .tapad.com
TapAd_DID .tapad.com
TapAd_TS .tapad.com
TapAd_TTD_SYNC .tapad.com
TDCPM .adsrvr.org
TDID .adsrvr.org
ud .exelator.com
udo .exelator.com
uids .adnxs.com
uuid2 .adnxs.com

4. Cookies Used by Alterian Realtime CX Platform

Alterian The Alterian Reatime CX platform uses Cookies in order to track how Alterian’s customers and partners use the software.

The cookies we use on our Realtime CX platform and their purposes are as set out in the following table:

Cookie Category  By Cookie Name Domain Duration Description
Analytics Alterian cxuserid .alterian.com Alterian cookie allow us to report how people use our products and which features are used.
MS Clarity Microsoft _clck .clarity.ms 1 Year Persists the Clarity User ID and preferences, unique to that site is attributed to the same user ID.
_clsk 1 Day Connects multiple page views by a user into a single Clarity session recording.
CLID 1 Year Identifies the first-time Clarity saw this user on any site using Clarity.
ANONCHK 10 Minutes Indicates whether MUID is transferred to ANID, a cookie used for advertising. Clarity doesn’t use ANID and so this is always set to 0.
MR Indicates whether to refresh MUID.
MUID 1 Year Identifies unique web browsers visiting Microsoft sites. These cookies are used for advertising, site analytics, and other operational purposes.
SM Session Used in synchronizing the MUID across Microsoft domains.
Analytics Google _ga .alterian.com Google cookies allow us to report how people reached the website and used it, including search terms that were used.

 

5. Cookie Sharing with Third Parties

Please note that we do not share the information collected the cookies we set with any third party.

Google and ShareThis may share the information collected by the DoubleClick and ShareThis cookies with third parties for the purposes of targeted advertising. Please visit their privacy policies for more information, using the links set out in the table above.

6. Changing Your Cookies Preferences

You can allow or block cookies by activating the setting on your browser that permits you to change the setting of all or some cookies. Please note that disabling cookies may affect the availability or functionality of our website. Most of the website will function normally, however, functions that rely on cookies such as the use of our online request a demo form, will be disabled.

If you would like more information on how to manage cookies on some popular browsers, please click on the links below.

 

7. Contact Us

Please contact using the details set out in our Privacy Notice if you have any questions about this Cookies Notice or the information we hold about you.

8. Changes to this Policy

This policy was published on March 15, 2021 and last updated on March 21, 2024.